Listening v Hearing: How to Diffuse Angry Customers
Jun 2017 »![Listening v Hearing: How to Diffuse Angry Customers Listening v Hearing: How to Diffuse Angry Customers](https://i.pinimg.com/originals/75/b1/1b/75b11bfd3e086136c737f80cc1ebff03.jpg)
Dealing with angry customers is a (sometimes daily) reality for those working in the retail and customer service industries. Here’s how to handle them.
Dealing with angry customers is a (sometimes daily) reality for those working in the retail and customer service industries. Here’s how to handle them.