Hi @Sheri, we just re-checked, and it seems to be working fine. This template has been created with Word 365… which version do you have? Also, I am not sure it is drag & drop ready ; you should just click on the image placeholder to insert the picture, and select your ID photo. Hope it helps!
Apr 2017 »Hi @Sheri, we just re-checked, and it seems to be working fine. This template has been created with Word 365… which version do you have? Also, I am not sure it is drag & drop ready ; you should just click on the image placeholder to insert the picture, and select your ID photo. Hope it helps!